Enable customer communication over Facebook Messenger in just a few minutes. Smooch automatically sends Facebook Messenger conversations to wherever you want to manage them. Smooch can also route conversations from all other messaging channels into the same place. It's the easiest way to start supporting Facebook Messenger in your app or software.
Key Features
- Send customized messages using rich display features such as quick replies, structured messages, carousel, images, buttons and more.
- Deliver your transactional messages through Messenger and keep customers in the loop.
- Conversation history is tracked so you can tell a better story with every new chat.
- Automate replies with chatbots so you can reach more people with less overhead.
- Let people know you're available on Messenger with plugin buttons for your website and emails.
- Messenger scannable codes and URLs makes is easy to start talking to your business.
Who is this for?
- Product teams who want to add Facebook Messenger capabilities to their own software.
- Developers who want to learn just one unified API to access Messenger and every other messaging channel supported.
- Bot builders and platforms who want to distribute bots on multiple channels with a single API.
- Customer success teams who want to engage and help customers over Messenger.
- Sales teams who are running commerce and fulfillment over Messenger.
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